Data Deletion Instructions

Last Updated: December 16, 2025

At Calonex, we respect your right to control your personal information. If you wish to delete your account and associated data from our Platform, please follow the instructions below.

How to Request Data Deletion

You can request the deletion of your data through any of the following methods:

1. Via Email

Send an email to support@calonex.com with the subject line "Data Deletion Request". In the email, please provide:

• Your full name
• The email address associated with your account
• A brief statement requesting account and data deletion

2. Through the Support Form

Click the "Contact Us" button on our website and select "Data Deletion Request" as your reason for contact (if available) or mention it in the message field.

What Happens After Your Request?

Once we receive your request:

• We will verify your identity to ensure the security of your account.
• We will process your request within 30 days of verification.
• Your account will be deactivated, and your personal data will be permanently removed from our active databases.
• Some information may be retained in our backups or as required by law for a limited period, but it will not be used for any other purpose.

Questions?

If you have any questions regarding our data deletion process, please contact us at support@calonex.com.