Effective Date: February 20, 2026
Calonex LLC ("Calonex," "Company," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through our website, mobile applications, and related services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Platform.
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all users of the Platform, including landlords, management companies, property managers, brokers, agents, tenants, and website visitors. It applies solely to information collected through the Platform and does not apply to information collected offline or through third-party websites or services not controlled by Calonex.
We may collect personal information that you voluntarily provide when you register for an account, complete forms, communicate with us, or use Platform features. This may include your name, email address, phone number, postal address, user role, login credentials, profile information, property information, rental application details, communications, and documents uploaded to the Platform.
Payment-related information is collected and processed directly by third-party payment providers. Calonex does not store full payment card or bank account details.
If you choose to register or sign in using third-party social authentication services such as Google or Facebook, we may receive certain information from those providers, including your name, email address, profile identifier, and profile photo, subject to your privacy settings.
By using social login, you explicitly consent to Calonex accessing and using this information solely for account creation, authentication, and account management purposes, in accordance with this Privacy Policy. You may revoke Calonex's access to your social login information at any time through your account settings or directly through the third-party provider's platform.
When you access the Platform, we may automatically collect technical and usage information such as IP address, device type, operating system, browser type, access times, pages viewed, referring URLs, and interaction data. This information is used to operate, secure, and improve the Platform.
We may use cookies, web beacons, pixels, and similar technologies to enhance user experience, analyze usage, and improve services. You may control cookie preferences through your browser settings, though disabling cookies may affect functionality.
We use collected information for the following purposes:
We do not sell your personal information.
We process personal information based on one or more of the following legal grounds: user consent, performance of a contract, compliance with legal obligations, and legitimate business interests such as Platform security and service improvement.
We may share personal information only as follows:
Calonex does not share personal information for third-party marketing purposes.
The Platform may contain links to or integrations with third-party services. Calonex is not responsible for the privacy practices, content, or data handling of third parties, including Google, Facebook, or payment providers. Users should review the privacy policies of those services independently.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, it is securely deleted or anonymized.
Calonex implements reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
The Platform is not intended for individuals under the age of eighteen (18). Calonex does not knowingly collect personal information from minors. If we become aware that personal information of a minor has been collected, we will take appropriate steps to delete it.
Depending on your location and applicable law, you may have rights to access, correct, update, or delete your personal information, as well as to object to or restrict certain processing activities.
Requests may be submitted by contacting us using the information provided below. We may verify your identity before fulfilling requests.
Users may request deletion of their account and associated personal data at any time. Data deletion requests may be submitted by contacting Calonex using the details provided in the Contact Information section or through the data deletion instructions available on our website.
Upon verification of the request, Calonex will delete or anonymize personal information in accordance with applicable legal requirements, unless retention is required by law.
Calonex complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), where applicable. California residents may have the right to request disclosure of categories of personal information collected and request deletion of personal information, subject to legal exceptions.
Calonex does not sell personal information as defined under applicable law.
The Platform is operated in the United States. If you access the Platform from outside the U.S., you acknowledge that your information may be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your jurisdiction.
Calonex may update this Privacy Policy from time to time. Changes will be effective upon posting on the Platform. Continued use of the Platform after changes constitutes acceptance of the revised Privacy Policy.
Calonex LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.
We may collect your name, email address, mailing address, and mobile phone number when you sign up to receive SMS communications. This information may be collected through our website contact forms, mobile application, rental agreements, email communications, or third-party reservation or service platforms.
Your information will be used solely for sending informational, transactional, and marketing communications related to Calonex services, account activity, rental updates, appointment reminders, and customer support.
We implement appropriate technical and organizational security measures to protect your personal information and mobile number from unauthorized access, disclosure, or misuse.
We retain your information for as long as you remain subscribed to our SMS messaging service or as required to comply with applicable legal obligations. You may request deletion of your information at any time by contacting us using the information provided below.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, particularly if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency may vary depending on your interactions and service activity.
You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message received. Alternatively, you may opt out by contacting us using the contact details below. After opting out, you will receive a final confirmation SMS, and your number will be removed from our messaging list within 24 hours.
For assistance, reply HELP to any SMS message or contact us directly using the contact information below. We will provide assistance, including our phone number, email address, and website information.
Calonex LLC
Phone: (212) 547-9482, (212) 381-9917, (212) 845-9597
Email: net-support@calonex.com
Website: https://www.calonex.com
Calonex LLC does not sell, rent, or share mobile phone numbers or personal information with third parties for marketing purposes.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Calonex LLC
Email: net-support@calonex.com
Website: https://www.calonex.com
The app collects personal information such as name, email address, contact details, account credentials, and usage data to operate and improve the service.
User data may be shared with service providers and other users only as necessary to facilitate platform functionality. Data is not sold.
Users may sign up or log in using Google or Facebook. Basic profile information may be received from these providers based on user permissions.
Reasonable security measures are used to protect user data, though no system can be guaranteed 100% secure.